Cookie
Policy
This Cookie Policy explains how BrightBoxTraining (“we,” “our,” or “us”) uses cookies and similar tracking technologies when you visit our website (brightboxtraining.com). It explains what these technologies are, why we use them, and your rights to control our use of them.
1. What Are Cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. They are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.
- First-party cookies: Cookies set by the website owner (BrightBoxTraining). Only we can read them.
- Third-party cookies: Cookies set by parties other than the website owner. These enable third-party features or functionality to be provided on or through the website (e.g., video streaming infrastructure, interactive quizzes, or analytics).
2. Why Do We Use Cookies?
We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our website to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies enable us to track user progress, save preferences, and enhance the overall training experience.
3. Types of Cookies We Use
A. Essential / Strictly Necessary Cookies
These cookies are strictly necessary to provide you with services available through our website and to use some of its features, such as accessing secure logged-in areas, maintaining your account session, and handling secure billing checkout processes.
- Purpose: User authentication, security, and application functionality.
- Examples: Remembers that you are logged into your training dashboard as you navigate between different course modules.
B. Functionality & Media Playback Cookies
These cookies are used to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionality (like video tracking) may become unavailable.
- Purpose: Remembers video player settings, playback speed preferences, and your exact timestamp progress within a training video so you can resume where you left off.
- Examples: Embedded video player cookies (such as Vimeo, Wistia, or AWS CloudFront configurations).
C. Analytics and Customization Cookies
These cookies collect information that is used either in aggregate form to help us understand how our website is being used or how effective our marketing campaigns are, or to help us customize our website for you.
- Purpose: Tracks aggregate data on which video training courses are the most popular, where users face technical drop-offs, and how long users spend on a lesson page.
- Examples: Google Analytics.
4. Summary Table of Cookies Used
| Cookie Type | Source / Provider | Purpose | Lifespan |
| Authentication | BrightBoxTraining | Keeps you securely logged into your member area. | Session / 30 Days |
| Video Progress | Media Player / Host | Saves your specific timestamp completion state in a video. | 1 Year |
| Payment Security | Stripe / Payment Gateway | Prevents fraud and securely processes subscription checkouts. | Session |
| Performance | Google Analytics | Tracks anonymous site traffic metrics and user pathways. | 2 Years |
5. How Can You Control Cookies?
You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in our Cookie Consent Banner when you first visit the site, or through your web browser controls.
Browser Controls
You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality and secure areas of our training platform may be severely restricted (e.g., you may need to log back in constantly or your video progress states might not save reliably).
To find out how to manage cookies on popular browsers, use the links below:
6. Updates to This Policy
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
7. Contact Us
If you have any questions about our use of cookies or other tracking technologies, please email us at:
- Email: support@brightboxtraining.com
- Website: https://brightboxtraining.com